Emotional Fluency: How to Communicate with Clients When Tensions are High

2018-07-04T20:10:10+00:00

Emotional Fluency: How to Communicate with Clients When Tensions are High   Managing emotions, expectations, and personalities are central to a successful real estate career. After all, this is a business based on relationships and interpersonal communication. Likewise, real estate is built on one of life’s central milestones—homeownership. This means that stress, disappointment, excitement, and [...]

6 Ways to Get Your Client to Trust You

2018-06-07T22:41:49+00:00

6 Ways to Get Your Client to Trust You   The word “realtor” can leave a sour taste in some people’s mouths. Many of today’s home buyers and sellers grew up during the 2009 recession. They are wary of anything or anyone who comes off as too salesy, and they want to work with individuals [...]

Taking the Fear out of Phone Marketing

2018-05-25T05:05:17+00:00

Taking the Fear out of Phone Marketing   It can’t just be Halloween that makes Realtors fear the phone. Most of the agents and brokers I meet appear to be deathly afraid of the phone no matter what time of the year it is. That’s bad news because the phone may be your best sales [...]

Getting Your Team to Adopt a Servant’s Heart

2018-05-25T05:05:43+00:00

Getting Your Team to Adopt a Servant’s Heart   “To serve is beautiful, but only if it is done with joy and a whole heart and a free mind.”—Pearl Buck The pure truth is no matter how you slice it, real estate is a service business. Without knock-your-socks- off service—and the heart of a servant—you [...]