The Gutkind Team lives by the motto set forth for their mission: “We don’t want to be the only agents to work with, we just want to be the best agents to work with.” To Jon and Michael Gutkind, every transaction is conducted with a personal touch and an emphasis on treating each client like family. For the past five years, they have crafted a flourishing business model as a father and son duo, with a philosophy steeped in superlative client care and a knack for building lasting relationships. Above all, integrity guides their enterprise, and their investment in their clients’ successes is both authentic and vigorously pursued.
Michael Gutkind got his start in real estate back in 1986, building his business on community-centered, family values—often striking up friendships with those he served. Jon Gutkind, his son, grew up witnessing a joy-filled and prosperous business and when he came of age, he decided to follow in his father’s footsteps. The rest is history. Together, they have earned numerous designations and professional accolades to date, including recognition in the 2014 Honors Society and as recipients of the Leading Edge Award in 2015 and 2016, celebrating their position in the top 7% of agents.
With an office in the suburbs of Philadelphia, Jon and Michael primarily serve the counties of Delaware, Montgomery, and Chester, and into the Center City area. “I started in this business when technology wasn’t part of the game,” Michael remembers. “Then and now, it’s all about customer service. I keep those principles at the center of my business today, even with all the changes that have come.” Jon and Michael’s focus on responsive client care certainly accounts for their robust rate of repeat and referral business, amounting to a sizable portion of their clientele. In fact, they often serve multiple generations of families—a testament to their professional priorities. “We only take on what we can handle,” Jon says. “We treat everyone like family and oftentimes we become friends with our clients.” With family values at the center of their enterprise, Jon and Michael value the individuals at the heart of each transaction and relish their careers for the personal connections they’ve been able to forge over the years. To round out their personalized service, both Michael and Jon make themselves available to clients around the clock, rightly recognizing that buying and selling a home is often the largest undertaking of client’s lifetime. In that vein, Jon and Michael commit to always steering their clients in the right direction, regardless of their bottom line: “Because we truly believe in treating everyone like family, if we feel we are not the right fit for our prospective client, or that there is someone better out there—we say: ‘We would rather turn you down, than let you down,’” Jon says. “But, we have such a great network, we can always get our clients connected with the absolute best person for their specific needs.”
As for marketing their listings, The Gutkind team goes the extra mile to give each property the attention it requires. Michael explains: “One size does not fit all, so we market the home based on its needs. We figure out the niche, who’s going to be interested—and then we get to work.” Michael and Jon help their clients get the property move in ready in preparation for viewings. A professional photographer shoots each home to accentuate its natural charms and potential. From there, each listing is syndicated across the leading online platforms. “If it’s electronic, we do it—we’re heavy into marketing online. It’s the way of the future, and you see a huge return on the investment,” Jon explains. Likewise, Jon and Michael utilize their sphere of influence and long-time network to disperse the news of new properties hitting the market.
As for staying in touch with past clients, Jon and Michael prefer their tried-and-true personal approach: sending birthday cards, calling to check in, and dropping by or going out for lunch from time to time. Michael reflects on his favorite aspect of the job, saying: “There’s nothing more satisfying than being able to help make someone’s dream come true. It’s just people helping people and it’s wonderful to be a part of that.” For his part, Jon says: “A lot of times, clients are going through an emotional process. It’s gratifying seeing them smile at the end of the day, and we do our best to take the stress off their shoulders.”
Clients remember their own stellar experiences working with The Gutkind Team and have written in to Jon and Michael, saying: “Just wanted to thank you for the hard work and sound advice you gave us. You truly went above and beyond,” and “We enjoyed working with you immensely! You were so efficient and incredibly patient and considerate of our crazy schedules – this means more than you know. Thank you for always being ten steps ahead in the home selling process. Our whole experience was a success!” Another client recounts the wise counsel The Gutkind Team imparted: “Thanks for all your help to make the process of buying our forever home as painless as possible. We could not have done it without your help and guidance.”
Outside of the office, Michael and Jon stay active in the local community, and have each held presidential positions in their respective condo associations. Jon has started his own networking group, and is a member of the Freemasons, which provides opportunities to network with fellow professionals in the community. Jon also enjoys volunteering as a coach for a collegiate-level crew team, while Michael is deeply involved with his religious organization. Michael also supports community building efforts through his involvement on the local Parks and Recreation Committee and through the Zoning Board of Newtown Township. As for their free time, both Jon and Michael enjoy spending time with the whole family at their beach house.
Looking to the future, Jon and Michael hope to add two additional team members to the ranks with an overall goal of keeping their team intimate and effective. Now, with years of experience and a multi-generational passion for their professional paths, Jon and Michael Gutkind are bound for a bright road ahead as The Gutkind Team.
To learn more about The Gutkind Team, visit www.TheGutkindTeam.com, e-mail Jon Gutkind at [email protected], or call Jon at (484) 474-0499.
Call Michael Gutkind at (610)-517-8411 or e-mail [email protected]