In early 2012, Rafael Murillo was just realizing his passion for the real estate industry. He joined a bank and began helping people fulfill their dreams of owning a home and/or refinancing. About a year ago, he decided to expand his path, joining @properties in Chicago as a broker. He focuses on the luxury real estate market, assisting a wide variety of clients including CEOs, entertainers, athletes, first time home buyers, investors, renters, and more. No matter who he works with, they can expect to receive the same great service from Rafael, as he aims to treat all clients equally. Serving the downtown area, most of his business is based off referrals. He has a strong online presence on social media, Zillow, Trulia, and Google.
Rafael’s unique skills and knowledge have aided his growth in real estate, especially his insight into the mortgage business. “I’m able to prepare them a lot better than other brokers,” he explains. “This is particularly true for first time home buyers, who usually need a lot of guidance.” Along the way, he gives them advice about their options, allowing them to make smart and informed decisions. He also focuses on creating a friendly, family-oriented type of environment so they feel comfortable at all times. As buying, selling or renting a home is known to be a stressful experience, Rafael aims to keep his clients happy and worry-free. “I focus on the ultimate goal of finding them a home they love. I’m not looking at them as a way to make money, I see them as real relationships,” he says. Many clients no doubt become friends with him after the transaction is over, and Rafael stays in touch with each person he’s worked with through thank you cards and birthday presents. “That’s what keeps them coming back,” he explains.
With dozens of five-star reviews online, it is easy to find Rafael. Clients are continually blown away by his ability to go above and beyond expectations. One recent buyer said, “I had a great experience working with Rafael Murillo over the past month. Rafael made my condo search painless as he listened to exactly what I needed, helping me find the perfect condo in as little as two weeks. Rafael walked me through the loan process, quickly providing me with all of the information and documents that I needed so I could do everything out of state while I was traveling. I couldn’t have asked for a better experience with him and his team!”
Rafael is highly experienced with luxury rentals. He recently rented a 6 N. Michigan unit for $30,000/ month as well as a unit at the Waldorf Astoria for $23,000/month. One renter said, “I highly recommend Rafael. Last week he helped me find my new apartment in downtown Chicago and it was an overall great experience. He responded to every message and call very promptly, made my search way more efficient and provided me with many options which I was able to review before meeting for showings.” Looking towards the future, Rafael hopes to continue building his business, wanting to become a top luxury broker in the Chicago area. And as he expands, he will never lose sight of the reason he chose to enter this business in the first place. “It’s all about helping people fulfill their dream of owning a home, and seeing that joy when they do.”
For more information about Rafael Murillo of @properties in Chicago, please call 312-375-4199 or email [email protected]