Andrew Russell

top lender in new york andrew russell

Top Lender in New York Andrew Russell

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Top Lender in New York Andrew Russell

New York Lender Andrew Russell, founder of RCG Mortgage in Hauppauge, New York, fuels his enterprise by combining loan diversity with deep interpersonal relationships, nimble business approaches, and a foundational background in human psychology.

“‘Pivot’ is the key word for us right now. I’ve been pivoting since day one, and I’ll never forget how many people around me weren’t ready, or weren’t willing, to make those kinds of changes. Right now there are two types of mortgage companies: those who are going to downsize or close, and those who are going to double down. We’re the latter – we feel like we have the key to success for growth and servicing the communities we work with, and so far, we’ve been able to bring value to everything we touch.”

Before entering the mortgage industry, Andrew received his Masters in Psychology. “I worked as a guidance counselor doing a leave replacement role,” he recalls, “and the education field didn’t let me apply my knowledge the way I was hoping. Luckily, someone I had gone to school with was in the mortgage business, and they encouraged me to give it a shot.” After working in the field for a little over a month in 2008, the market experienced a memorable downturn.

“In hindsight, it was a silver lining, because a lot of people working then were used to the boom – I had to learn how to adapt during periods of volatility and uncertainty.” As a result, Andrew was forced to familiarize himself with every loan imaginable, and he was well equipped to assist clients during that period of unease. “Lots of people I worked with were scared or nervous – being able to treat clients as a human being, and not just another loan, turned out to be my biggest asset.”

Since then, Andrew has steadily built RCG Mortgage on this bedrock of empathy and client satisfaction. In 2017, he founded the business as the sole owner and had only two employees to start, and at the present time of writing in 2023, he employs over forty individuals. He was recently recognized at the 2022 NAMB Awards in Las Vegas as the mortgage broker of the year for the northeast, and he was named to the prestigious Inc 5000 list of fastest growing private companies in the nation.

“The numbers speak for themselves – but this year so far has seen a completely different kind of growth. When mortgage revenue goes down, you need to grow by being proactive rather than reactive. It takes more than answering the phone and receiving referrals – thankfully I have some amazing mentors and coaches in my life, and they’ve helped me get the best people on the bus in the best possible seats, so to speak.”

His willingness to learn and adapt has Andrew and RCG poised to continue their trajectory into 2023 and beyond, and he’s excited to lean into the world of marketing to extend their digital footprint. “Ninety percent of our business last year originated in New York, but we’re licensed in lots of growing territories – Connecticut, Colorado, Florida, Texas – we’re a mortgage broker company; we can get people the best rates and services anywhere. We’re going to take better advantage of that.”

In addition to growing his business, Andrew looks forward to hanging out with his amazing wife, his daughters (six and four), and step children (ten and six). He loves creating content with them for his various social media platforms. “My favorite thing in the world is my family. You need to have that balance – work and family. And I guess I balance my business success by being a sicko Jets fan. That’s my obsession outside of work. Season tickets and everything!”

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