In 2012, Marnie formed a very unique international family boutique brokerage which is called “The Bennett Property Shop” and is located in the Capital of Canada, Ottawa, in the Financial & Political Precinct. The Bennett Property Shop operates out of a beautiful 1898 heritage office building with gorgeous brick detailing, crystal chandeliers, with soaring 14 foot ceilings, and it is filled with beautiful family antiques.

From there, Marnie’s elite team of real estate professionals is setting new standards of excellence and her agents are selling 17 times more real estate than the average Ottawa real estate agent.

Marnie Bennett and the Bennett Property Shop Realty are 10s – and it doesn’t matter what scale you use. When it comes to exceptional customer service, they come out on top. That’s goes ditto for memorable client relationships—and exemplary client communication. It is not by fluke or by accident that Marnie’s team has grown by 300 percent in sales in the last three years with over $6.4 million annually in GCI. Marnie’s dedication to developing the best customer care systems and the most dedicated and knowledgeable team of real estate professionals has been her passion. The team culture is that anyone who walks into the Bennett brokerage or contacts her team by email or phone receives the best client care and professional advice possible. The Bennett team was the winner of the Better Business Award for best professional services.

“We provide extraordinary service to our clients and my team of professionals receives weekly coaching and training to ensure that they are the best,” Marnie says. “Being ordinary and average is not an option with us! We want to provide the best and highest level of service and knowledge to our clients” she emphasizes.

Marnie and her team have “WOW Client Care Ambassadors.” During the selling process and buying process their client development coordinators contact their clients on a weekly basis to ensure that they are experiencing the highest level of care and attention. When someone buys or sells a home, Marnie’s WOW customer care ambassador is in touch with both the buyer and seller during the whole process. Once a transaction is firm, their client care ambassador continues to keep in touch with their clients on a weekly basis until final close and supplies them with helpful and timely information, such as step-by-step moving tips, legal information, a preferred partner list, a legal check-off list and, on closing, delivers them a special gift plus a folder of educational material and a book of coupons from our preferred vendors. But it doesn’t stop there. Monthly they continue by mail or phone to keep in touch with their clients for any real estate needs they may have.

The number one reason for their success is their dedication to providing constant communication. Marnie is available 24/7—and that is no exaggeration. She believes in the personal touch. Always being accessible and aware of what’s happening with her clients is essential to her success and results in the best real estate experience. “Buying or selling a home is the largest financial decision of our clients’ life,” Marnie says. “People know when you’re genuine and real. You need to be authentic and anticipate their needs and respond to all customer queries and requests immediately.”

Marnie and her team also provide all of their sellers with free VIP “White Glove Services,” which include decluttering and staging services, a home warranty, free storage, handyman services, pet sitting, house-cleaning services, plus they even do windows.

Back in 1981, when Marnie was a licensed general insurance agent, she had a good friend who was in real estate. “My friend was always bubbly, cheerful, happy and excited,” Marnie says. “Insurance wasn’t exciting. Insurance was all about planning for bad things that might happen. I wanted to be in a profession where people are much happier and not planning for a life crisis.” Marnie formed her first real estate team with her friend Christine and never looked back.

In the team’s first year together, Marnie and Christine’s outstanding sales performance resulted in their national brokerage recognizing and honouring them as one of top sales teams in all of Canada and their success continued over the years.

Those early successes and the satisfaction of helping her clients make the “right” real estate choices prompted Marnie to continue on in the real estate industry. She formed one of the largest new-home sales teams, selling hundreds of new homes a year. Along with her adult children, Marnie started The Bennett Real Estate Professional team, serving both the new-home industry and the Ottawa resale industry. Marnie and her team joined the largest real estate brokerage in the world, Keller Williams; and within two years, Marnie as team leader, along with her team, became the #1 Keller Williams team in the world for two years running, in 2010 and 2011.

Since then, Marnie has become a mentor for, and a great promoter of, women in the business world. “You have to learn to balance your life, to decide what’s important to you and to firmly decide what your goals are,” she says. “You can have it all if you have great support and become compartmentalized and have great time management. Anyone—not just women—can achieve their dreams if they’re focused and believe in themselves.”

Marnie and her team of 20 top-level agents and 23 marketing and support staff, who collectively speak 10 different languages, serve the nation’s capital, Ottawa, and the surrounding area.

The Bennett Property Shop team sells 500 resale houses a year plus new-home developments across North America. Marnie has sold for more billionaires and millionaires across North America than any other real estate agent in Ottawa. Marnie is a member of Who’s Who in Luxury Real Estate and the Million Dollar Guild, and is certified as a Luxury Marketing Specialist.

In her real estate career, Marnie and her team have sold more than 10,000 homes with cumulative sales of almost $3 Billion.

The Bennett Property Shop has five pillars of business: residential resale, new homes sales and marketing, investment real estate and land sales, plus a commercial division for multiple units and plazas.

Over the years, Marnie has acquired the enviable reputation of being an award-winning marketer, within innovative and unique sales strategies resulting in her selling over $300 million-dollar high-rise buildings within hours of opening.

Marnie has won over 21 marketing awards for housing, which include categories for print advertisements, sales offices, radio commercials, new home brochures and model homes. “Being ahead of trends and knowing the demographics of your market are keys to the success of any business,” Marnie says. She is constantly studying both local and far-away markets to keep “ahead of the curve.”

Marnie offers her clients a guaranteed sales program plus monthly workshops on real estate investments, buying a first home, the ins and outs of owning a condo, flipping real estate, and buying homes in foreign countries. As part Marnie’s ongoing educational approach, she hosts two radio talk shows in Ottawa about real estate. In addition, she is a syndicated columnist for a housing magazine, an international speaker and a best-selling, award-winning author. Marnie is a huge believer in educating the public and her team. “Knowledge is power,” she says.

Coming from a single-parent family in which her mom stressed to her and her sister the absolute importance of owning their own home—no matter what sacrifices had to be made—Marnie learned, at a very early age, the financial and psychological value and satisfaction of property ownership and the struggle that that satisfaction often entails. She has not forgotten any of those lessons, those values and those struggles.

That is why she and her team take the time to, and love to, help people get established and to grow in the real estate market, whether those people are new Canadians who never thought they could own a house, first-time homebuyers with the jitters, newly divorced couples with new hopes and dreams, “downsizers” who are struggling or hesitant with their new station in life or those seeking to set up an intergenerational family home. “As a real estate professional, you’re there for what is always one of the biggest moments of your clients’ lives,” she says. “They bring you into one of the most important financial and lifestyle decisions they will ever make, and you’re there, not just as a knowledgeable professional but for human emotional support. I love being included and involved with my clients like that.”

As part of practicing what she preaches about work/life balance, Marnie is involved in the community. She and her team donate part of their income to the Ottawa Humane Society to help assist with abused and abandoned animals, fundraise for Ottawa Regional Cancer Foundations, donate to the local Ottawa food bank, plus they will be becoming partners with Easter Seals to sponsor a Santa Breakfast and be providing, in the new year, a bursary for Carleton University for the Sprott School of Business.

To relax, Marnie spends time with her family (a husband, three adult children, four young grandchildren and two little dogs) at their family retreat at Mont-Tremblant, Quebec, and also travels with the family to sunny destinations in Florida and Mexico.

Marnie has never been one to rest on her laurels, and like the “rolling stone that gathers no moss,” her future involves expansion and even greater involvement in the real estate industry. “We’re going into Florida now and will expand our New Home Division across the United States,” she says. “I’m also looking at lots of partnerships. I believe in teamwork and I’m enjoying the growth.”

Marnie’s life philosophy is, “If you believe you will achieve.”

For more information on Marnie Bennett of Bennett Property Shop Realty, Ottawa, Ontario, Canada,

please visit bennettpros.com, call 613-797-2376 or email marnie@bennettpros.com.