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Top Agent Matt Chalanick, Owner/Broker at The Real Estate Agency in Auburn, New York possesses a winning combination of industry knowledge and a humble, highly ethical approach to his career. Matt’s reputation as an agent who inspires trust grows everyday, and his commitment to providing exceptional customer service to his clients in the central part of the Empire State is unflagging.

Matt, a former educator, began his real estate journey as an investor. “I first bought student housing at Syracuse University,” he explains, “and then purchased a couple of homes. I decided to get my license to save money on commissions.” For eleven years, Matt taught school during the day and sold real estate in the evenings and on weekends, and six years ago opened The Real Estate Agency, which has seen exponential growth year after year, and currently employs four other equally dedicated and professional agents.

The amazing customer service Matt and his team provide is perhaps made most evident by the fact that more than half of their business is based on repeat and referred clients, all of whom appreciate the hands-on, highly personalized service that The Real Estate Agency provides. When asked to explain why his customers keep returning for his services and referring friends and family to him, Matt points to several factors. “We’re pretty persistent, and we follow up with our clients,” he explains. “We are also extremely ethical, which is something we pride ourselves on.” Clear, consistent communication is something that is frequently lacking in the real estate industry, and Matt’s emphasis on maintaining contact with his clients – both during and after the transaction – has become a hallmark of his company. “They appreciate that we always keep them informed about what is going on,” he says.

Expert marketing has also played a huge part in Matt’s success. High quality, professional photography is utilized exclusively, as are drone aerial videos, ensuring that each of his listings is seen in the best light possible. “We’re pretty unique around here, particularly in the way we leverage social media to our advantage.” Print advertising is also employed when appropriate. “I’ll advertise in the New York Times if I have a Lake or Vacation property,” he explains. Matt’s consummate, thorough approach allows every property is seen by as many potential buyers as possible, and quick sales for top dollar are the norm for The Real Estate Agency.

Matt, who consistently goes above and beyond the standard call of duty for each of his clients, currently holds a perfect five-star rating on industry website Among the glowing reviews he has received on that site is this one, which perfectly illustrates the positive experience working with him is: “Being a first-time home buyer can feel a little intimidating, but we were lucky enough to choose Matt as our agent. From house-hunting to closing we knew he had our best interests in mind. Matt was always available for every little question we as first-time buyers had. In the end, we know if it wasn’t for Matt’s knowledge and persistence we wouldn’t be spending Christmas in our first new home.”

Matt, who is extremely active in his community via the Knights of Columbus and the local Chamber of Commerce, is also a dedicated family man who enjoys spending time with his wife and their two young children. He is also passionate about golf and boating.

As for the future, Matt’s plan is to continue growing his business – plans to open new offices are on the short list – and to continue to provide the dedicated, honest customer service that he has become known for. “I’ll do anything I can ethically and physically do to make a deal work and to make my clients happy,” he says.

For more information about Matt Chalanick, please call 315-604-0718 or email [email protected]


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