TOP REAL ESTATE AGENT IN ILLINOIS FRANK PANTELL
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Frank Pantell launched his career in real estate by way of accounting. Fresh from college, he used his afterhours time to partner with a friend in rehabbing properties, building an impressive rental portfolio in the process. Apart from his day job in banking, Frank eventually cut his teeth on even more diverse real estate projects—from new construction to land development and everywhere in between. Ultimately, Frank switched gears to pursue real estate full-time and earned his broker’s license, inspired by the opportunity to share his knowledge and talents with aspiring buyers and sellers. Now, he has cemented himself as a dedicated professional, complete with a reputation for client advocacy, an even keel, and a passion for education.
Today, Frank heads a tight knit team, including buyer agents and a transaction coordinator, serving Chicago’s northwest suburbs, the north side of the city, and downtown areas. Under the banner of Keller Williams Chicago-O’Hare Equity Real Estate Team, Frank has built a substantial contingent of repeat and referral business—amounting to roughly 95% of his client share. To account for his successes thus far, Frank cites an authentic investment in his clients’ best interests as the defining attribute of his working style. “Our goal is to do the right thing by our clients and always put their best interests first,” Frank says. “We’re very firm believers that we’re here to educate and be consultants for our clients. They’re the decision-makers and they’re the ones setting goals and objectives; we’re here to help them discover and evaluate those things. We’re attuned to the fact that this is an emotional period and process for people on both sides, and we like to be the steady hand and voice of reason throughout the process.”
Likewise, Frank shares his years of wisdom with clients as he guides them through the particulars of home features, pricing, and strategy to net the best results possible. “I realize most people aren’t familiar with the nuts and bolts of a home, and I have so much fun walking people through properties and educating them along the way—from the furnace to roof. I get to be the teacher for the day and I just have a ball doing it,” Frank says. “As a team, we have a lot of experience and knowledge. We know our product well, and we remain a resource for our clients for years to come.” This year alone, Frank has executed six rehab projects himself, and uses those first-hand insights to inform his clients’ decision-making process, or simply to recommend contractors and home renovation help long after the closing table has been reached.
When it comes to listing properties, Frank and his team take a comprehensive tack, honing in on presentation and considered exposure. “We focus on preparing listings for how they’ll appear through the camera lens,” he explains. “That’s the first visit a prospective buyer will make.” In addition to high-end professional photography and interactive digital floorplans, Frank also incorporates dusk and aerial footage as needed and produces high-quality print materials, as well. From there, Frank and his team draw upon their strong data analytics background to execute strategic pricing, evaluation of weekly metrics, and to market specialty properties to uniquely targeted buyers—both in and beyond their database. “We’re an open book, and we share our thinking and rationale with clients,” Frank says. “We’re very transparent and there are no secrets. At the end of the process, it’s so gratifying when a client feels in sync and informed about what’s going on and has learned something new.”
Beyond the office, Frank most enjoys time spent with family and loved ones, as well as staying active at the gym, through hot yoga, and by practicing martial arts. In line with his love of teaching, Frank is an active mentor for many young people and continues to share his knowledge and energy. Looking ahead, Frank plans to continue growing his business steadily, with an eye on developing new talent and growing his team’s metrics-measuring and analysis systems.
Finally, with decades of insight behind him, Frank reflects on what he has come to value most about his career. “I like helping people accomplish something difficult that they’re stressed about or are scared of,” he says. “It’s a really nice feeling to know I’ve not only helped someone achieve their objective, but have also used my guidance and expertise to help them understand the process and make it as pleasant as possible. Our motto is: show up, work hard, smile, and be nice to people. That sums up what we do and how we do it. We treat our clients and partners the way we want to be treated.”