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Often, a decision results from pure necessity, not desire. But when that decision also aligns with an individual’s personality, eagerness to help others, dedication and organizational skills, it can become more than the person might imagine. Such is the case with Tommy Mack, who spent countless family vacations in the Florida Keys and, about six years ago, was in need of an abrupt career change.

“I was going through some changes and working several jobs, but I needed to buy a house,” he says. “I figured if I took the real estate test, my closing costs would be covered.” From there, a career in real estate evolved for Tommy, who covers a 65-mile stretch of the Florida Keys, with a focus in Key West. “It was life-changing and beyond my imagination. Now I can help change other people’s lives who were in the same situation that I was in; it’s been a blessing.”

With his local expertise, Tommy quickly learning the nuances of buying, selling and investing in the Keys. Although he doesn’t offer mortgage loan origination and insurance services as part of his business, he earned licenses in both as a way of providing well-rounded understanding to his clients. He is also a broker and knows that real estate isn’t a house business or a sales business. “It’s a people business,” says Tommy, who works independently on his own sales, but mentors 10 full-time agents under him, plus another 10 part-time agents. “Exceptional service should not end on closing day, especially in a second-home home market place; that has separated me from the competition and blessed me with incredible, long-term relationships and repeat clientele.”

With listings, Tommy first guides sellers on decluttering, staging and decorating before professional photography and videography. “I bring down a videographer from New York with experience in the TV industry,” he says. “He spends two days shooting at all times of day and different lighting to produce a lifestyle video.” Sometimes, friends or actors play roles in the videos to showcase the home’s livability. Going above and beyond leads to strong online exposure that exceeds the paid presence Tommy already has with real estate search engines and social media marketing.

Going out of his way comes naturally for Tommy. “For most people, a home in the Keys is their second or third home, so they appreciate continual service after the closing.” When clients are out of the area, Tommy and team are happy to help if things need to be done at the home. Fittingly, Tommy’s earlier careers – 10 years of public service as firefighter/paramedic and a commercial fisherman – helped form the foundation of the service he provides. “I know the area; I live the lifestyle on the water; and my expertise certainly helps my customers not only find the perfect home but also enjoy Keys Life to the fullest!”

As business grows, Tommy plans to develop his team to become partners, with his sights set on expanding into all divisions of real estate services. “I gave up the security of a paycheck and benefits from being a firefighter, so I know where people are coming from when they worry about the risk of becoming a REALTOR®.” He enjoys facilitating the growth of each agent he brings into the business, showing how they can be part of his philosophy of building a life in real estate. Other goals include reaching the #1 spot in the Keys (he’s been #2 or #3 for years), while dedicating a greater share of his resources to helping the community. Besides supporting the American Cancer Society, Tommy’s top cause is the SPCA. “I would love to become a much bigger part of the SPCA. We have a huge overflow of animals here and I’ve loved animals since I was a child. Hopefully, within a few years, I’ll be able to contribute to the growth of our local SPCA.”

Tommy’s professional success stemmed from his own need to find a home. Now he is blessed to have the resources even to find better homes for pets, as well as meeting the homeownership dreams of Florida Keys lovers like himself.

To learn more about Tommy Mack, visit or go to his Facebook page, email [email protected] or call 305-731-7910


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