If you’ve ever hired Libby Utley to help you buy or sell a home, you probably already know she takes always available to another level. “In this business, you have to be there at whatever time you’re needed,” she explains. “When I returned home from the hospital after giving birth to my little girl, I went to a listing appointment at five o’clock that same evening.”

After graduating college with a degree in Interior Design, Libby was looking for a career that would allow her to pursue that passion while also offering plenty of opportunities for financial growth. She found it in Real Estate. “I love everything about homes. I like designing and marketing. I’ve helped investors with the interior design of homes they were preparing to flip. I’m always busy. One of the great things about this job is you get out what you put into it.” Eleven years into her career, she’s now an award winning Realtor with RE/MAX Elite, the number one brand in Central Arkansas. She’s in RE/MAX’s 100% Club and has won the Diamond Club Award. In 2020 she made Tom Ferry’s list of America’s Best of the Best Real Estate Professionals, an honor reserved for the top 1.5% of agents in the country.

A native of Arkansas, she’s lived all over the area she serves, and so knows it well, both in terms of people and geography. Last year Libby closed 11 million dollars in sales, the great majority of that business coming from repeat clients and referrals. She’s earned that success through sheer hard work and an easy way with people. “I think I’m good at building relationships. I take a lot of time with clients and enjoy sharing my knowledge of current markets to help them make good decisions.” That background in interior design comes in handy too when helping clients stage their homes for showings. “I help them get the maximum value for any money they spend on upgrades, showing them the price-point increases for different kinds of improvements.”

Libby’s record of exceptional customer service would not be possible without the help of her husband, who became an Agent two years ago to help her when her daughter was born, and her transaction coordinator, Dale Humphrey, who is also a broker. “They’re both a huge asset to my business, and I couldn’t do this without them.”

Most of Libby’s clients become friends, so she’s able to stay in touch with them through Facebook, but she also sends them a Razorback Football magnet early in the year as well as a card at Christmas. She utilizes all of the usual tools to show her homes—open houses, professional photographs and videography, social media—but points out how the market has changed. “Right now, inventory is the problem because it’s a seller’s market. If you put up a sign, the house sells the next day. I’ve even done reverse contingencies where the buyer agrees to wait until the seller can find suitable housing for themselves before vacating their home. You have to be creative.”

When not working, Libby and her family give time to maintaining their spiritual and physical health. “Our faith is very important to us, so we attend church and support its missions and charities. I enjoy outdoor activities to stay fit, and really love going to the lake with family and friends.”

As to the future of her business, Libby would like to add to her team, someone who embraces her own work ethic and commitment to excellent customer service.

Contact Libby at 501-773-7332 or email Libbyutley2017@gmail.com