TOP REAL ESTATE AGENT IN ARIZONA MARCELLA CHRISMAN
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Top Agent Marcella “Chella” Chrisman of Keller Williams in Glendale, Arizona has built a solid, highly-reputable business by providing each of her many buyers and sellers with the very best service available in The Grand Canyon State. With a focus on authenticity, availability, and client education, The Chrisman Realty Group has become recognized as a team that truly places their client’s best interests front and center.
Marcella began her journey in real estate four years ago. “I was working for the local school district,” she explains. “I was divorced at the time, and had two kids. I reconnected with a high school sweetheart and we ended up getting married, which gave me the opportunity to start a new career. So I chose to start working in real estate.” Initially, it was a challenge. “I was way out of my element, definitely not something I was used to,” she laughs. “I had joined with Keller Williams and had excellent training, so I was able to get my business off to a good start.” Having found her footing, Marcella’s career began a rapid ascendency that continues to this day. In 2016, her husband Stephen joined her team, and he now focuses on working with buyers while Marcella works primarily with listings. The pair also employ a transaction coordinator to keep things running smoothly.
With a sizeable portion of their business based on referrals from satisfied clients, Marcella and her team are clearly doing something right. “I think we get a lot of referrals because our clients become our friends. I think it’s important to build relationships and to stay in contact with all of our past clients,” she says by way of explaining this level of customer loyalty. “Also, we walk our clients through the transaction, and let them know how the buying and selling process works.”
Selling real estate is not a nine-to-five endeavor for Marcella. “Wherever our clients are in the transaction, and whatever time it is,” she explains, “we make sure there is always someone available to answer their questions and to help them understand. I think that sets us apart. If my client can’t meet until 8 PM, we make accommodations for them. It’s important to us to do that.”
When asked what she enjoys most about what she does, Marcella points to the more personal aspect of her career. “It is definitely rewarding,” she says, “to hand someone the keys to their new home, or calling to congratulate someone on their home being sold. It’s not just about making money, I feel like I’m helping people, being able to walk them through the process.”
Marcella’s clients reciprocate her appreciation for them, and this is made evident by the numerous five-star reviews on Zillow, including this testimonial: “Much thanks goes to Marcella and Stephen Chrisman, with Chrisman Realty Group, for handling a complex real estate sale. The Chrisman team handled the process quite ethically and in a timely manner. They comped the property, found the right buyer and sold the property for full list price. This team comes highly recommend, if you are looking for top-notch realty professionals. Definitely will be referring their expertise to friends, family and anyone who may have a real estate need.”
When she’s not working, Marcella enjoys nothing more than spending time with Stephen, their five children, and extended family and friends. The couple are also heavily involved with their community, and are active in local car shows (Stephen is a classic car owner), and work closely with their neighborhood’s block watch. “If there’s a question about anything going on in the neighborhood,” says Marcella, “everyone knows to call the Chrisman Realty Group.”
As for the future, Marcella is looking to eventually add more team members and to continue to grow her business, while sacrificing none of the exceptional client service that has become synonymous with their name.
“I just want to continue keeping our clients happy,” she says.