TOP LENDER IN OHIO DEBBIE MCCLOUD
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Debbie McCloud – Senior Loan Officer and Branch Manager at Union Home Mortgage in Pickerington, Ohio – is a consummate, compassionate mortgage professional who has been helping her many grateful clients achieve the American dream of home ownership for nearly four decades. With a stellar reputation that precedes her, Debbie prides herself on her honesty and forthrightness when working with clients. “I will never say I can get someone approved unless I’m certain I can,” she says. “I’ve been in this business long enough to know all the ropes and what the guidelines are.”
Debbie began her mortgage career in 1982 as a temp at a mortgage company. She soon moved up the ranks and into processing, closing and all other facets of the industry before becoming a loan officer in 1986. This experience helped her learn her industry from bottom up, and this experience provides exceptional benefit to her clients, and helps to set her head and shoulders above most of her competition.
Debbie is proud of her association with Union Home Mortgage and of the wide spectrum of loan products they offer that suit any buyer’s needs. “We do pretty much everything,” says Debbie. “We have all the government loans, and we participate in first-time home buyer’s loans through the state of Ohio. We also do rehab loans, Fannie Mae, VA, FHA and construction loans, among others.”
Because of Debbie’s humanistic approach to what is too often see as a numbers-only industry, her business is based almost entirely on positive word of mouth and referrals from satisfied past clients. “I think a lot of that has to do with the fact that I always return my clients’ phone calls,” she muses, when asked how she inspires such impressive loyalty. “I take my job very seriously, and I take care of my clients, not just during the transaction but after as well.”
The relationships Debbie forms with her clients are extremely important to her, and she works hard to maintain contact with them. “I have a very good CRM at our company,” she says, “and I’ll send out anniversary cards on the date of the purchase of their home, and birthday cards.”
“I really love meeting with people from all walks of life,” says Debbie, when asked what her favorite part of her job is. “I love. Helping them achieve their real estate goals, whether that’s buying their first, second, third or even fourth home.”
When she’s not working, Debbie gives back to her community through a variety of ways, most notably through Union Home Mortgage’s affiliation with the Make-a-Wish Foundation, which benefits children with terminal illnesses. A portion of each of Debbie’s commission checks is automatically donated to this cause.
Looking to the future, Debbie’s plan is to increase her already thriving business so that she can help even more families get into the home of their dreams.
“This isn’t just a job to me,” says Debbie, her sincerity obvious. “I really care about my clients, and I’m always trying to do what’s best for them.”
For more information about Debbie McCloud, please call 614-833-5860 or email [email protected]